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Visual Composer don't work - by DaphneO

This topic has 4 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

DaphneO

Participant

July 18, 2017 at 10:13

Hello,
The visual composer doesn’t appear in my website dashboard in any pages.
I checked and statickblocks and pages are enable in visual composer-setting,
Can you help me with that please?
thank you very much

#168206 Copied Theme version: Legenda

3 Answers

Rose Tyler

Support staff

July 18, 2017 at 10:27

Hello,

Please check Visual Composer > Role Manager > Post Types > Custom, try to disable 3-rd party plugins.

Regards

#168209 Copied

DaphneO

Participant

July 18, 2017 at 11:02

thank you for your quick response.
I can’t see the Role Manager,

Can i share my login infos in private so you can maybe take a look?

Thank you very much

Please, contact administrator
for this information.

#168214 Copied

Rose Tyler

Support staff

July 18, 2017 at 12:04

Hello,

You need update theme and plugins.
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda)
https://youtu.be/KdWESIIPU1k
Theme version 3.3 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards

#168217 Copied
Tagged: best selling, fix issues, troubleshooting, visual composer, woocommerce themes
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