Issue with Location of upsell products – After Content

This topic has 12 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: Nico313
    Nico313
    Participant
    August 4, 2017 at 11:27

    Hello,
    All works if we choose Location of upsell products – Sidebar.

    But if we choose Location of upsell products – After Content all sliders don’t work. (see picture)

    Issue : Fatal error: Call to a member function is_visible() on null in C:\wamp64\www\armoireplus\wp-content\themes\legenda\framework\theme-functions.php on line 2668

    Thank you for your help.

    Regards

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2017 at 12:30

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Nico313
    Nico313
    Participant
    August 4, 2017 at 13:28

    Hello,

    I’ve restore my website to Legenda 3.1 & WC 2.6.14.

    I work in localhost to resolve this issue.

    Could you help me ?
    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2017 at 13:59

    Could you please export your Theme Options and send me link to this file?
    We don’t have such problem on our test site, so it would be better to check problem on your site.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    August 4, 2017 at 14:17

    You will find the export file to my localhost configuration.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2017 at 14:34

    I’ve imported your settings, but upsell products work fine.
    So, try to disable 3-rd party plugins and then check.
    Does it work fine with the default Storefront theme?
    Do you have outdated files (WooCommerce > Status > Templates)?

    Regards

    Avatar: Nico313
    Nico313
    Participant
    August 25, 2017 at 14:33

    Hello,

    I give an access. It works with others theme. Please take a look.

    Regards

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2017 at 15:13

    Hello,

    Please also provide FTP access in Private Content.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    August 25, 2017 at 15:52

    Ok.

    thank you

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2017 at 16:05

    Fixed.

    Regards

    Avatar: Nico313
    Nico313
    Participant
    August 25, 2017 at 16:08

    Thank you very much,

    Could you please tell me what you have done to fix this myself in next times ?

    Best regards.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2017 at 16:14

    It was our bug and it will be fixed in next theme update. Thank you for the notice.

    Regards

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