Purchase Code Conflict with local site - by graficagdc

This topic has 10 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

  • Avatar: graficagdc
    graficagdc
    Participant
    August 5, 2017 at 11:24

    Hello, I wanted to ask you something, since I’ve created a development site, not a searchable version, but a local issue, the theme requires me the activation key already used in the main theme, how do I overcome this problem? Thank you

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 10, 2017 at 07:44

    Hello,

    Sorry for the delay.
    You may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    Avatar: yea73920
    yea73920
    Participant
    August 22, 2017 at 16:44

    Hi

    I have same demand,

    I made a dev site on local machine (https://192.168.1.110),But when I put in my purchce code in active,it’s doesn’t work.

    Could you tell me how?

    ps.I haven’t active in my live site

    BR

    James

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 07:46

    Hello, @yea73920,

    Please provide your purchase code in Private Content.

    Regards

    Avatar: yea73920
    yea73920
    Participant
    August 23, 2017 at 08:25

    Hi Rose Tyler

    here is my information

    thanks

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 08:36

    Hello, @yea73920,

    I’ve sent purchase code to your registration email. Please try to use this one to activate the theme.

    Regards

    Avatar: yea73920
    yea73920
    Participant
    August 23, 2017 at 08:51

    I got the purchce code, I will try it later,many thanks

    another question is

    I cound’t find the plugin file, so how to upgrade the plugins of royle theme,how to get these file?

    ps. I already have old version royle theme and plugin in my live site

    BR

    James

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 08:54

    Hello, @yea73920,

    https://www.8theme.com/faq/ (Included plugins) and https://www.8theme.com/download-plugins/

    Regards

    Avatar: yea73920
    yea73920
    Participant
    August 23, 2017 at 17:21

    Hi

    1.Is Visual Composer plugin last version of Royle theme is 3.12.1? not the 5.2.1?

    online store version is 5.2.1
    https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431

    2.I update Visual Composer need Envato Username、API Key、Purchase Code,But
    I bought in 8theme officeal site so I don’t have these information, Could you tell me how ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2017 at 08:02

    Hello, @yea73920,

    1. You may find the latest version of VC plugin – https://www.8theme.com/download-plugins/page/2/ http://prntscr.com/gcsqgk, the latest version of theme you may find on ThemeForest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 http://prntscr.com/gcsqtc
    2. All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.

    Regards

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