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Google Analytics Pro – .product class missing

This topic has 5 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Olga Barlow

bindebale

Participant

August 15, 2017 at 11:07
Hi,

Recently I’ve bought the Google Analytics Pro plugin and most of its features work fine. However, GA isn’t tracking product clicks (support said that’s because of lack of the .product class). Here is their message:

“There is a conflict with the theme – something is preventing Google Analytics Pro from tracking clicks on product links in the catalogue. It looks like the theme is missing the .products CSS class on the HTML element that contains the products, which is what our tracking code expects to find. This is a standard in the WooCommerce templates, which your theme seems to be overriding.

I would suggest contacting the theme author and report that their theme is currently not compatible with Google Analytics Pro. For reference, here’s how GA Pro tracks product clicks:
```
$( '.products .post-12165 a' ).click( function() {
    if ( true === $(this).hasClass( 'add_to_cart_button' ) ) {
        return;
    }
    ga( 'ec:addProduct', {"id":"MJA2","name":"Amelia Yoga Mat","brand":"","category":"Yoga Mats","variant":"","price":"259","quantity":1,"position":2} );ga( 'ec:setAction', 'click', {"list":"Archive"} );ga( 'send', {"hitType":"event","eventCategory":"Products","eventAction":"clicked product","eventLabel":"Amelia Yoga Mat","eventValue":null,"nonInteraction":false} );
});
```
”

Is there a way to fix it?

Best,
Kuba
#170089 Copied Theme version: 3.16.2 WooCommerce version: 3.1.1
4 Answers

Olga Barlow

Support staff

August 15, 2017 at 16:01

Hello,

Open xstore/woocommerce/loop/loop-start.php and add the class http://prntscr.com/g8sdbd , save and check if everything works fine after that. Let me know about results.

Regards

#170125 Copied

bindebale

Participant

August 15, 2017 at 16:10

Hi,

Yeah, it’s working – thanks!

#170129 Copied

bindebale

Participant

August 15, 2017 at 16:23

One more thing – can I prevent it from being overridden during an update?

#170130 Copied

Olga Barlow

Support staff

August 16, 2017 at 10:44

Hello,

We’ll add this fix in next theme update.

Regards

#170192 Copied
Tagged: google analytics pro, missing, product class, woocommerce wordpress, wordpress templates
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