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Mega menu 2 and 3 level not accessible on mobile device

This topic has 4 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

scorleo

Participant

August 17, 2017 at 02:44

Hi there,

Mega menu 2nd/3rd level options are not accessible on mobile device. I notice the behavior of the mega menu display is on hovering of the cursor over the first lvl menu, however in the mobile device we use our fingers for accessing menu therefore there’s no way for mega menu to display all the options and it ends up with 1st level selection of the mega menu.

Is there a fix for this issue? Our mega menu is under the the last one, far right. I’d love this issue to be fixed so we can move our product out of the grouping like we have currently from A to C, etc. in to another mega menu.

Thanks!
Fz All

#170258 Copied Theme version: Xstore 1 with child theme

3 Answers

Laranz

Participant

August 18, 2017 at 09:16

Hi,

You can access the menu items using the arrow in the right corner: http://take.ms/nwIp2 for mobile menu. Is that not working? in that case can you give us in which mobile you’re testing?

Let us know,

Thanks,
laranz.

#170360 Copied

scorleo

Participant

August 18, 2017 at 20:23

Hi,

I bet I tried that before reporting this issue :), it’s working now using the arrow:), maybe phone glitch?

Thanks!

#170414 Copied

Rose Tyler

Support staff

August 22, 2017 at 10:14

Hello,

You’re welcome!

Regards

#170550 Copied
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