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Issue with Woocommerce since updating to 3.3

This topic has 14 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

Karll

Participant

August 17, 2017 at 12:25

Hi,

I just updated the theme to the version 3.3 and since then, my woocommerce products does not display the price, or the add to cart button.

See screenshot -> http://imgur.com/a/LsFAQ

Can you please advise?

Thanks

#170288 Copied Theme version: 3.3 WooCommerce version: 3.12

13 Answers

Rose Tyler

Support staff

August 17, 2017 at 12:44

Hello,

Do you use a child theme? Try to activate parent theme and to disable 3-rd party plugins and then check.
Let me know the result.

Regards

#170290 Copied

Karll

Participant

August 28, 2017 at 11:32

Hi,

I tried what you suggested but its still the same, can you please advise?

#170935 Copied

Rose Tyler

Support staff

August 28, 2017 at 12:02

Hello,

Please provide wp-admin access in Private Content.

Regards

#170937 Copied

Karll

Participant

August 29, 2017 at 09:41

Hi,

Please see below.

Please, contact administrator
for this information.

#170985 Copied

Rose Tyler

Support staff

August 29, 2017 at 12:20

Hello,

Also provide FTP access in Private Content.

Regards

#170999 Copied

Karll

Participant

August 30, 2017 at 09:48

Hi,

Please see below…

Please, contact administrator
for this information.

#171093 Copied

Rose Tyler

Support staff

August 30, 2017 at 10:08

Hello,

Please check now. I’ve changed Theme Options > Products Page Layout > http://prntscr.com/geu40j

Regards

#171099 Copied

Karll

Participant

August 30, 2017 at 10:15

Thanks for that but the footer has now disappeared, can you please advise?

#171104 Copied

Karll

Participant

August 30, 2017 at 10:19

Its ok, I just had to re-add the footer widgets…

#171105 Copied

Rose Tyler

Support staff

August 30, 2017 at 10:20

Fixed.

Regards

#171106 Copied

Rose Tyler

Support staff

August 30, 2017 at 10:20

I am glad that you sorted out.

Regards

#171107 Copied

Karll

Participant

August 30, 2017 at 10:23

Sorry, i actually haven’t fixed it fully. Footer widget 1 and 2 are not displaying beside each other, can you please advise?

#171108 Copied

Rose Tyler

Support staff

August 30, 2017 at 10:37

Please check http://prntscr.com/geuhge http://prntscr.com/geuhnl

Regards

#171113 Copied
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