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Translation issue - by jeremy - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

jeremy

Participant

August 20, 2017 at 01:18

Hello,
I can’t translate “Thank you. Your order has been received.”

I put translation in loco translate, I saved, the .po file is ok, the translation is there, but when I do an order, I still have the english sentence.

How can I fix that?

Thank you.

Please, contact administrator
for this information.

#170431 Copied

1 Answer

Rose Tyler

Support staff

August 21, 2017 at 08:26

Hello,

Very likely you just need to synchronize translation files after update the theme and woocommerce to get new strings.
Before this make sure that you placed translation files into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
Button Sync allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards

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