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Cannot read property 'is_mobile' of undefined

This topic has 7 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

antony

Participant

September 4, 2017 at 09:23

caught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.actions.min.js:7
at revolution.extension.actions.min.js:7
revolution.extension.layeranimation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.layeranimation.min.js:7
at revolution.extension.layeranimation.min.js:7
revolution.extension.migration.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.migration.min.js:7
at revolution.extension.migration.min.js:7
revolution.extension.navigation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.navigation.min.js:7
at revolution.extension.navigation.min.js:7
revolution.extension.parallax.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.parallax.min.js:7
at revolution.extension.parallax.min.js:7
revolution.extension.video.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
at revolution.extension.video.min.js:7
at revolution.extension.video.min.js:7

hi when i ckik right klik i see these . any help?

#171490 Copied Theme version: 3.3

6 Answers

Rose Tyler

Support staff

September 4, 2017 at 09:43

Hello,

Please try to disable 3rd party plugins and then check.
Also, provide wp-admin access in Private Content.

Regards

#171494 Copied

antony

Participant

September 4, 2017 at 09:50

ok

Please, contact administrator
for this information.

#171496 Copied

antony

Participant

September 4, 2017 at 10:25

slider revolution plugin seems to create the issue

#171504 Copied

Rose Tyler

Support staff

September 4, 2017 at 13:35

Hello,

On our test site with legenda theme, we also use slider revolution plugin but don’t face the problem, so you need to try to disable 3rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check. Also, you may try to re-upload Revolution Slider plugin https://www.8theme.com/download-plugins/page/2/

Regards

#171528 Copied

antony

Participant

September 4, 2017 at 13:39

Thanks for your time, i will check

#171531 Copied

Rose Tyler

Support staff

September 4, 2017 at 13:45

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#171534 Copied
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