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Home URL Connection - by Su Flo - on WordPress WooCommerce support

This topic has 32 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

Su Flo

Participant

September 6, 2017 at 16:52

Could you please advise how our HOME main menu item on the full-width slider can be URL connected to the full width slider home page? There is no drop down option in template attributes for full width slider. Hope you can help. Many thanks. Website below in private content.

Please, contact administrator
for this information.

#171763 Copied

31 Answers

Rose Tyler

Support staff

September 7, 2017 at 10:20

Hello,

Sorry, but your question is bit unclear. Could you specify in details, please?

Regards

#171820 Copied

Su Flo

Participant

September 7, 2017 at 11:01

Hi Rose,

Yes, will try to make clear.

When you visit our site, we would like the “HOME” main menu item page to connect to the very first full-width home page screen. When you click on “HOME” the page does not go to the Font Page.

There doesn’t seem to be a dropdown option in template attributes to connect the “HOME” page to the “Home full width – Front Page”.

Hope you can advise. Hope this is clearer? Apologies. Kind Regards, Su Flo.

Please, contact administrator
for this information.

#171829 Copied

Rose Tyler

Support staff

September 7, 2017 at 12:41

Please check now.

Regards

#171843 Copied

Su Flo

Participant

September 7, 2017 at 12:50

Hi Rose,

Thank you for the reply.

Could you please take a look at the site as none of the pages open, the HOME page is not connected and there is a white background hover box when you scroll over the HOME item.

Could you please look into this? Kind Regards, Su Flo.

Please, contact administrator
for this information.

#171845 Copied

Rose Tyler

Support staff

September 7, 2017 at 13:38

Please update theme to the latest version, if it won’t help, provide FTP access in Private Content.

Regards

#171850 Copied

Su Flo

Participant

September 7, 2017 at 15:27

Hi Rose,

Have updated to the latest version and all looks fine, thank you.

#171867 Copied

Rose Tyler

Support staff

September 7, 2017 at 15:29

You’re welcome!

Regards

#171868 Copied

Su Flo

Participant

September 7, 2017 at 15:30

Hi Rose,

Although everything looks good with the update, when you click on the SHOPPING CART, a brand new screen opens for some reason? Hope you can help please.

#171869 Copied

Rose Tyler

Support staff

September 7, 2017 at 15:32

Please check now.

Regards

#171870 Copied

Su Flo

Participant

September 7, 2017 at 16:06

Hi Rose,

Have checked and refreshed the browswer but we can’t seem click on anything.

Hope you can help, Su Flo.

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Rose Tyler

Support staff

September 7, 2017 at 16:13

I do not face this problem https://gyazo.com/a3438a4a95e9f2954e696c91b33eac3d

Regards

#171876 Copied

Su Flo

Participant

September 7, 2017 at 17:08

Hi Rose,

It seems to be working now, thank you. Since the update and connecting this page, we notice there are “0” numbers in the shopping cart and wishlist. Not to worry they look nice.

Kind Regards, Su Flo.

#171880 Copied

Su Flo

Participant

September 7, 2017 at 17:13

Hi Rose,

Saying that, when you scroll down the page, the white “0” on the wishlist disappears, whilst the shopping basket one remains white.

#171883 Copied

Su Flo

Participant

September 7, 2017 at 19:28

Hi Rose,

We are having the same problem with the home page as we cannot seem to click on anything. Nothing happens. Hope you can help please, along with the Wishlist Icon number then we can close this particular support ticket.

Hope you can help.

Kind Regards, Su Flo.

Please, contact administrator
for this information.

#171891 Copied
Rose Tyler

Support staff

September 8, 2017 at 08:39
Hello,

Please add this code in Theme Options > Styling > Custom css:
```
.fixed-header .navbar-header .et-wishlist-widget .wishlist-count {
    background-color: white;
}
```
We are having the same problem with the home page as we cannot seem to click on anything.

– provide FTP access in Private Content.

Regards
#171911 Copied
Su Flo

Participant

September 8, 2017 at 10:29

Hi Rose,

All FTP details are in private content section for you. Also, we’ve added the coding to the Custom CSS but the white number still disappears as you scroll down.

Many thanks.

Please, contact administrator
for this information.

#171923 Copied

Rose Tyler

Support staff

September 8, 2017 at 10:36

css – fixed. Unfortunately, can’t connect to FTP. Please check.

Regards

#171925 Copied

Su Flo

Participant

September 8, 2017 at 10:48

Hi Rose,

What information do you need please.

Thanks.

#171928 Copied

Rose Tyler

Support staff

September 8, 2017 at 10:56

Hello,

I’ve connected, but can’t find theme folder, please give me path.

Regards

#171929 Copied

Su Flo

Participant

September 8, 2017 at 11:58

Please, contact administrator
for this information.

#171933 Copied

Rose Tyler

Support staff

September 8, 2017 at 12:11

Hello,

Unfortunately, I do not see public_html folder http://prntscr.com/gimbc6
Please check.

Regards

#171935 Copied

Su Flo

Participant

September 8, 2017 at 14:00

Hi Rose,

Path is in the private content box.

Hope this works.

Kind Regards, Su Flo.

Please, contact administrator
for this information.

#171951 Copied

Rose Tyler

Support staff

September 8, 2017 at 14:35

Please try to connect to FTP with access that you provided because, as you may see on screenshot from previous message, there is not public_html folder.

Regards

#171956 Copied

Su Flo

Participant

September 8, 2017 at 16:05

Hi Rose, Does this help? This is what our hosting providers have said:

In Private Contents.

Please, contact administrator
for this information.

#171966 Copied

Olga Barlow

Support staff

September 8, 2017 at 17:41

Hello,

Have you made any changes in template files? I have reinstalled theme with native files and menu works fine. Tried to add the menu item and still everything fine.

Regards

#171981 Copied

Su Flo

Participant

September 8, 2017 at 18:23

Hi Olga,

Haven’t made any changes at all as we’ve been waiting for you to get into the FTP. Could we ask, what changes were made please?

Only changes we have made have been image additions and changing of headings in visual composer.

One thing we have noticed however, since connecting the front home slider to the home page as it should be, it takes quite a while for the home page to load and the screen seems to jump.

Would it be possible to take a look please.

Look forward to your advice.

Kind Regards, Su Flo.

#171984 Copied

Olga Barlow

Support staff

September 11, 2017 at 12:46

Hello,

I’m not sure about changes but I just reupload theme and everything works fine.
I don’t see any jumping. It takes time to load the slider image, you may try to optimize them using https://tinypng.com/ but don’t see jumping.

Regards

#172110 Copied

Su Flo

Participant

September 12, 2017 at 14:17

Hi Olga,

Hope you can help but once again, our main menu items are not working which is a concern. Could you please advise.

Kind Regards, Su Flo.

Website in private contents

Please, contact administrator
for this information.

#172236 Copied

Rose Tyler

Support staff

September 12, 2017 at 14:33

Hello,

Please check now.

Regards

#172244 Copied
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