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Unable to edit content (products, post, page)

This topic has 15 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

kyle0103

Participant

September 16, 2017 at 04:34

It just kept on a non responsive state.

I have updated all the plugins and theme, when I deactivate the theme to standard theme and deactivate all plugins, post, page is working fine but not for products too…

i am so lost, please help

Please, contact administrator
for this information.

#172581 Copied Theme version: 3.1 WooCommerce version: 3.1.2

14 Answers

Waqas

Participant

September 17, 2017 at 13:05

Hi kyle0103

Recently I was facing the same issue on ‘Products’ section when I clicked on product to edit, it shows me ‘500 http error’. To solve this go to ‘php.ini’ editor set the values as shown below;

max_input_vars = 5000

memory_limit = 1024M

As I changed these values my product section is working again. I hope this will be helpful for you.

#172604 Copied

Rose Tyler

Support staff

September 18, 2017 at 08:13

Hello, @kyle0103,

Please try previous suggestion. Let me know result.

Regards

#172625 Copied

kyle0103

Participant

September 20, 2017 at 02:09

Hi,

I tried, it is still non responsive…

#172922 Copied

Rose Tyler

Support staff

September 20, 2017 at 07:36

Hello,

Sorry, but wp-admin credentials are incorrect. Please check them.
If the problem with edit products persists with default theme (Storefront) too then it’s not related to our theme, you can contact woocommerce support for further solutions.

Regards

#172937 Copied

kyle0103

Participant

September 20, 2017 at 07:50

Hi, I have corrected the password, it is now

could you please take a look to ensure it is not the problem of the theme???Because when I switch to the default theme, post, page is working fine..

Please, contact administrator
for this information.

#172941 Copied

Rose Tyler

Support staff

September 20, 2017 at 08:22

Please check credentials one more time http://prntscr.com/gncvm6

Regards

#172944 Copied

kyle0103

Participant

September 20, 2017 at 08:29

really sorry…..it is as per above..

Please, contact administrator
for this information.

#172945 Copied

Rose Tyler

Support staff

September 20, 2017 at 08:37

Please describe your problem in details, because I do not face any problem on product http://prntscr.com/gnd1f7 http://prntscr.com/gnd112

Regards

#172948 Copied

kyle0103

Participant

September 20, 2017 at 09:39

for me it is like this:

https://prnt.sc/gndqnu

when i clicked visual, it will not respond…

#172966 Copied

Rose Tyler

Support staff

September 20, 2017 at 09:53

Please clear cache and check now http://prntscr.com/gndwo8

Regards

#172972 Copied

kyle0103

Participant

September 20, 2017 at 10:32

this is very weird…I still cant get it to work even I cleared browser cache, wordpress cache, changed different browser…..

#172984 Copied

Rose Tyler

Support staff

September 20, 2017 at 12:14

I can’t recreate the problem using Chrome browser. Please check and describe how can I see the problem.

Regards

#172994 Copied

kyle0103

Participant

September 21, 2017 at 02:06

I solved the problem, it was all due to cloudflare wouldn’t cache the tinymce…..I added a page rule and it is all good now….

#173048 Copied

Rose Tyler

Support staff

September 21, 2017 at 08:26

Hello,

I am glad that you sorted out.

Regards

#173058 Copied
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Unable to edit content (products, post, page)

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