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Only Admin users can checkout! - by Tomide

This topic has 5 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Olga Barlow

Tomide

Participant

September 16, 2017 at 12:48

Hello Support

I am using the XStore Theme. I observe the Users level (customer, subscriber, author, e.t.c) are unable to check out after selecting products, they see the respnse ‘Forbidden’ at the checkout page.

However, When I increase their privilege level to admin, check out is successful.

How can we resolve this?

Thank you.

Tomide.

#172594 Copied

4 Answers

Amzy Leel

Participant

September 18, 2017 at 08:01

Hi,

I think you have some capability restriction for roles.

Check this https://docs.woocommerce.com/document/roles-capabilities/ and update / allow the users as you want

Regards,

#172620 Copied

Tomide

Participant

September 19, 2017 at 23:04

Thank you for your suggestion,

However, its still hasn’t solved the problem.

I would appreciate if you can check this out.

Thank you

Please, contact administrator
for this information.

#172920 Copied

Tomide

Participant

September 20, 2017 at 14:12

Please complete the transaction to verify.

Thank you.

#173015 Copied

Olga Barlow

Support staff

September 20, 2017 at 14:15

Hello,

I have checked your site with default WooCommerce theme and see the same issue http://prntscr.com/gnh62i

Problem is related to Wordfence Security plugin. Check the plugin settings or contact plugin author about this issue because we provide support for issues related strictly to our theme or plugins that come bundled with our theme.

Default WP, WC plugin settings or questions related to third-party plugins are out of the scope of our support.

Regards

#173016 Copied
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