Mobile menu doesnt work - by enkjones - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

  • Avatar: enkjones
    enkjones
    Participant
    September 26, 2017 at 12:41

    Hello,

    I have a problem with the mobile menu.

    It shows but when i click nothing happens.
    I set the locations in menu settings but still nothing.

    Thank’s

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2017 at 12:47

    Hello,

    Please try to disable 3-rd party plugins and then check. Let me know result.

    Regards

    Avatar: enkjones
    enkjones
    Participant
    September 26, 2017 at 12:57

    I tried that but still nothing…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2017 at 13:02

    Hello,

    Do you use a child theme? Please check the problem with parent theme.
    Also provide wp-admin access in Private Content.

    Regards

    Avatar: enkjones
    enkjones
    Participant
    September 26, 2017 at 13:19

    No child theme, i just imported the demo and started filling content.
    When i checked the menu it doesnt work.
    The info is in the private content.
    Thank’s

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2017 at 13:31

    You may see these errors http://prntscr.com/gpvsfr in console, so please finish woocommerce configuration http://prntscr.com/gpvsm1

    Regards

    Avatar: enkjones
    enkjones
    Participant
    September 26, 2017 at 13:39

    I finished and still the same problem.
    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2017 at 14:08

    Please contact woocommerce and hosting provider support to solve these issues https://prnt.sc/gpwa78
    https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/

    Regards

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