I can't change Title & Description

This topic has 19 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 09:08

    Hello there,

    I installed the theme, with the demo data, but I couldn’t change the IDSTORE that’s displayed in place of my website Name (in the header), besides in the wordpress settings I set my website name/title & description which is shown in all other themes, but in IDSTORE them it gives me only the Name which is: IDSTORE & no description except in the meta data, but no description displayed in the IDSTORE theme

    there is another bug with the checkout page, but let’s start by fixing this first.

    18 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 29, 2014 at 10:03

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 12:52

    can’t you tell me how to change it? what if it’s on my local machine?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 29, 2014 at 12:59

    Hello,

    Navigate to Setting->General-> and select Site Title.

    Regards,
    Robert Hall.

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 13:06

    I did this plenty of times, & it’s set there already to the title I want but that setting is not reflected on the site header

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 29, 2014 at 13:47

    This is most likely because you are working on a local server or you have cache enabled.

    Regards,
    Robert Hall.

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 14:14

    So what’s the solution? other themes don’t read the title from admin settings

    Avatar: Eva
    Eva Kemp
    Support staff
    September 29, 2014 at 15:34

    Hello,

    Please try to clear browser cache and check again. To change logo image you need go to Theme Options > Header and upload your own image.
    What IdStore version are you using? Is it the latest one – 3.5?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 17:05

    First it’s 3.5
    second: IDSTORE is text that can be highlighted with the mouse, besides it’s dynamic application the site name should be read from the database everytime the page is loaded, however I cleared the catch, I hit the Shift+F5, I even installed firefox browser & visited the site for first time, yet I still see the exact variant 4 that is shown & sellected in the Header section at the theme settings

    Avatar: Eva
    Eva Kemp
    Support staff
    September 29, 2014 at 19:52

    Hello,

    Sorry, but it’s hard to assist you without viewing the site. Could you provide us with the access to wp-admin panel?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 20:27

    ok, I’ll provide you with that access.
    but keep in mind it’s not in English

    Avatar: Meedo
    Meedo
    Participant
    September 29, 2014 at 20:45

    here are the credentials in the private content field.

    Please, contact administrator
    for this information.
    Avatar: Meedo
    Meedo
    Participant
    September 30, 2014 at 08:55

    I didn’t hear anything from you anymore?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 11:56

    Hello,

    “IDStore” icon in the header is our logo. To change it you should go to Theme Options > Header > Logo image, and upload your own logo. Now it’s absent in the theme settings.
    Concerning your site title, as you can see it isn’t shown in any type of the header in Theme Options.

    Regards,
    Eva Kemp.

    Avatar: Meedo
    Meedo
    Participant
    September 30, 2014 at 13:00

    Thanks, Eva

    but I don’t understand, your logo is text, right? it’s not a picture, right? so can I replace it with my site name? or I have to upload a picture?

    Avatar: Meedo
    Meedo
    Participant
    September 30, 2014 at 20:44

    when should I expect your response? do you have phone number to expedite this trivial issue?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 21:51

    Hello,

    If you want to write your site name instead of our logo you need edit the file wp-content/themes/idstore/code/functions.php, find the code <a href="<?php echo home_url(); ?>"><span class="logo-text-red">ID</span>Store</a> (line 214) and replace the IDStore text with yours.

    Regards,
    Eva Kemp.

    Avatar: Meedo
    Meedo
    Participant
    September 30, 2014 at 22:13

    Now we’re talking, I tried to hard code my site name in the header file, but IDSTORE was still echoed in the fixed navigation bar

    anyways, problem solved now.

    Thank you Eva

    Avatar: Eva
    Eva Kemp
    Support staff
    September 30, 2014 at 23:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘I can't change Title & Description’' has been successfully resolved, and the topic is now closed for further responses

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