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Compatibility with "WooCommerce Product Reviews Pro" need some help with css

This topic has 14 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

kumapanda

Participant

October 5, 2017 at 11:01

Hi Xstore Team,

I really like your theme and want to implement more social functionality and I think reviews are most important thing for online shopping. So I choosed the “WooCommerce Product Reviews Pro” plugin. But I have 2 small issues with the plugin and the xstore theme and hope we can solve it for others too…

1. When I make a comment the page is reloading with “domain.com/…/#comment-53 but the page is not scrolling down, opens the review tab and show the posted comment. See private content.

2. The Modal PopUp and Overlay for Login/ Registering is misplaced. please see the picture in private content.

Would be great if we can make it compatible with the next update of xstore…

By the way. Great theme and support. Extended the support a second time :)!

Please, contact administrator
for this information.

#174286 Copied Theme version: newest WooCommerce version: newest

13 Answers

Olga Barlow

Support staff

October 5, 2017 at 16:53

Hello,

Thank you but unfortunately if you have the problem with plugins that do not come bundled with our theme you need to contact plugin author first. Because additional сustomizations are not covered under our Support Policy.

Regards

#174313 Copied

kumapanda

Participant

October 5, 2017 at 18:11

Hi Olga,

yes you were right. I already contacted the author but is has something to do with the theme.

Even in your Demo it is not possible to navigate to the latest added Comments like. So when an user adds a review, the page reloads and the comment doesn’t show up automaticly:

Navigate to the review doesn’t work:
https://www.8theme.com/demo/xstore/shop/woman/dresses/band-collar-copy/#comment-111

and navigate to the review section doesn’t work either:
https://www.8theme.com/demo/xstore/shop/woman/dresses/band-collar-copy/#tab_reviews

I get the same problems with the plugin. So customers do not know if there review got through.

Hope we can sort this out for the next update :)…

Please read the hidden content too.

THANK YOU SO MUCH!!!

Please, contact administrator
for this information.

#174319 Copied

Olga Barlow

Support staff

October 9, 2017 at 10:08

Hello,

Provide me admin panel access. We’ll check if it could be fixed from our site.

Regards

#174523 Copied

kumapanda

Participant

October 9, 2017 at 11:09

Hi Olga! This would be great!

Can you please integrate it in the next theme updates too?

And please tell me what you have changed :)!

I have a problem with the modalpopup – when you click on a little thumb or try to post a review when you are not logged in. The overlay is not over the whole page and the modalpopup is not centered in the middle of the screen. With storefront theme it works. And I cannot change it with css. Could you help me out? Please see hidden content for login and screenshot…

Thank you so much!!!

Please, contact administrator
for this information.

#174543 Copied

Olga Barlow

Support staff

October 11, 2017 at 08:57

Hello,

Fixed, check, please. Also, it will be included in the theme update.

Regards

#174754 Copied

kumapanda

Participant

October 11, 2017 at 11:55

Hi Olga,

very nice. Now the page is scrolling when customer add a comment to products :)!
Where did you add the code?

Could you help me please with displaying the modalpopup while commenting? The Modal PopUp and Overlay for Login/ Registering is misplaced. Please see the picture in private content. On iPhone the ModalPopUp is in the middle of the screen, but it is near impossible to choose the form fields of the modalpopup… Normally I’m very good in css things but this drives me crazy. Is it even possible what I try to achieve?

Thank you very much and great support like everytime :)!

Please, contact administrator
for this information.

#174792 Copied

Olga Barlow

Support staff

October 11, 2017 at 13:16

Hello,

Please, clear the cache because we have fixed popup issue but changes are not visible because of cache.
Changes for the reviews were made in etheme.js and etheme.min.js. Actually, it was theme issue with reviews section, not the compatibility issue.

Regards

#174809 Copied

kumapanda

Participant

October 11, 2017 at 13:22

Hi Olga,

I cleared the cache, used icognito mode etc. but the Popup is still misplaced and the overlay is not over the whole page, only in the review div…

please see hidden content.

Please, contact administrator
for this information.

#174811 Copied

Olga Barlow

Support staff

October 11, 2017 at 13:26

Strange, styles were changed back. Clear cache and try now.

Regards

#174813 Copied

kumapanda

Participant

October 11, 2017 at 14:11

Hi Olga! Thank you. the popup is displayed correct. Where did youa dd those changes, would be great if you can tell me.

I have still a strange behaviour of the log in form on my iphone in safari. The cursor is moving down and it is nearly impossible to fill in the name and password.

I made a screenshot, see hidden content please.

I must state you provide the best support. Hope it is ok that I came up with some minor bugs 🙂 that you could fix for all!

Please, contact administrator
for this information.

#174821 Copied

Olga Barlow

Support staff

October 11, 2017 at 16:26

Hello,

Changes were made for tabs http://prntscr.com/gw3lb4 new update will include this.
Do you have the problem with input only when our theme is enbaled or with default theme too?

Regards

#174851 Copied

kumapanda

Participant

October 11, 2017 at 18:39

Hi Olga,

ok thank you :).

I investigated a bit further and they missed to add overflow hidden with javascript to the body so it is possible to select items of the parent element. And on the iphone it selects input fields behind the modal popup… I informed the plugin author about that problem. It’s an issue on their end.

Please close this topic! It’s solved.

THANK YOU SO MUCH!!!

#174860 Copied

Olga Barlow

Support staff

October 12, 2017 at 09:19

You are welcome. And thank you for the improvements we made because of your suggestions, it helps to make our theme better.

Regards

#174908 Copied
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