Ajax product quick view throws error - by jackzalesskiy

This topic has 10 replies, 4 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: jackzalesskiy
    jackzalesskiy
    Participant
    October 5, 2017 at 19:41

    Hi! Every time I use ajax quick view it throws an error.
    Just says “Error with Ajax request” and that’s it. What could be causing the issue and how
    could I possibly fix it?

    Thank you in advance!

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2017 at 08:02

    Hello,

    Please try to disable 3-rd party plugins and then check. Let me know result.

    Regards

    Avatar: jackzalesskiy
    jackzalesskiy
    Participant
    October 6, 2017 at 17:46

    Good evening, Rose! I did as you said, but the problem is still there.
    While testing I found out, that quick view is working with some products ( very few of the bunch ), that appear exactly the same as all the other ones…

    What do you think could be causing the issue?

    Thank you very much!

    Best regards,

    Ivan

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2017 at 09:39

    Hello,

    Please disable popup authentication or provide accesses to your site, so we could check your pages.

    Regards

    Avatar: jackzalesskiy
    jackzalesskiy
    Participant
    October 9, 2017 at 10:07

    Hello, Rose! You can find the Password and login below.

    Thanks a lot and Best regards,

    Ivan.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2017 at 10:32

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: jackzalesskiy
    jackzalesskiy
    Participant
    October 9, 2017 at 14:10

    Hello!

    WP admin access details are in Private Content.

    Best regards,

    Ivan

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2017 at 08:29

    Hello,

    When I disabled all 3rd-party plugins, the quick view got working https://prnt.sc/gvi0yt.
    Now I’ve activated them back. You can deactivate them one by one to find the needed plugin.

    Regards

    Avatar: Wil
    Wil
    Participant
    December 9, 2017 at 11:44

    Hi,

    I need help.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 9, 2017 at 12:39

    Hello, @Wil

    For such issues create individual topics, please.
    I have answered to you here https://www.8theme.com/topic/lots-of-things-which-are-not-working/

    Regards

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