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Shop Menu Not Updating New Catagories - by jboeshar

This topic has 7 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

jboeshar

Participant

October 13, 2017 at 16:08

We have added a new product category and sub category, but they are not updating and showing on the home page of the site. They do show updated on the other pages, just not the home page.

Please, contact administrator
for this information.

#175099 Copied Theme version: 3.1 WooCommerce version: 3,2

6 Answers

Rose Tyler

Support staff

October 13, 2017 at 16:14

Hello,

The wp-admin credentials are incorrect. Please check them.

Regards

#175102 Copied

jboeshar

Participant

October 13, 2017 at 16:20

Updated your credentials

Please, contact administrator
for this information.

#175105 Copied

Rose Tyler

Support staff

October 13, 2017 at 16:30

I can’t check your Home page, because of http://prntscr.com/gwzxi7
By the way, you need to update theme https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/

Regards

#175108 Copied

jboeshar

Participant

October 13, 2017 at 16:38

I am now off of that page you should have access.

#175109 Copied

jboeshar

Participant

October 13, 2017 at 18:46

I updated the theme to the new version and I am still unable to see the new categories in the shop menu on the home page.

#175131 Copied

Rose Tyler

Support staff

October 16, 2017 at 08:45

Hello,

Please check now.

Regards

#175207 Copied
Tagged: catagories, menu, shop, templates, updating, woocommerce, wordpress
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