Have Problem with Quantity in PRODUCTS - by polialmendrado

This topic has 7 replies, 3 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: polialmendrado
    polialmendrado
    Participant
    October 14, 2017 at 02:58

    LOOK BAD IN MY WEBSITE TO ADD QUANTITY IN PRODUCTS PURCHASED

    https://prnt.sc/gx70hj

    CAN YOU FIX???

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 14, 2017 at 08:22

    Hello,

    What version of our theme do you use? Because I did not find that information.
    Seems you did changes in template files, we tried version 4.9 of our theme on your site and quantity is ok http://prntscr.com/gx8yfc

    Please, move all the changes you did to the child theme and update parent theme to version 4.9.

    Regards

    Avatar: polialmendrado
    polialmendrado
    Participant
    October 15, 2017 at 16:09

    This item is updated but I see it wrong
    I do not want the word to appear on the button

    https://prnt.sc/gxpanz

    https://prnt.sc/gxpaw5

    If you like please enter to my panel

    Please, contact administrator
    for this information.
    Avatar: polialmendrado
    polialmendrado
    Participant
    October 15, 2017 at 16:20

    IN my panel appear ERRO said contact with Theme Developer about version

    https://prnt.sc/gxpfom

    https://prnt.sc/gxpf5i

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2017 at 09:10

    Hello,

    Problems relate to outdated files and should be fixed after update theme to latest version, 4.9 version fully compatible with latest woocommerce version. Please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Don’t forget to create backup of your files and database before starting update process.

    Regards

    Avatar: polialmendrado
    polialmendrado
    Participant
    October 17, 2017 at 01:44

    NOW QUANTITY ITS OK
    BUT HAVE OTHER PROBLEM

    WHEN TRY ADD NEW PRODUCT WHEN TRY UPLOAD PHOTO APPEAR OTHER MENU DIFERENT AND HAVE ERROR

    https://prnt.sc/gyag80

    NEED SOLUTION . I CAN NOT VIEW MEDIA GALERY WHEN ADD NEW ITEMS

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2017 at 09:56
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