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Slider images doesn't load on chrome

This topic has 8 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Olga Barlow

oubo

Participant

November 2, 2017 at 12:54

Hello,

on Chrome our homepage is mostly blank, only texts are showed normally. All images in revolution slider and image slider disappeared.
I created a test page and its the same.
http://growvital.de/home
http://growvital.de/test
These pages works normally on Safari (Mac).

Please, contact administrator
for this information.

#176672 Copied Theme version: xstore 4.1 WooCommerce version: 3.2.2

7 Answers

Rose Tyler

Support staff

November 2, 2017 at 13:09

Hello,

Thank you for purchasing our theme and for reaching us.
Please try to disable all 3-rd party plugins and then check slider. Let me know result.

Regards

#176675 Copied

oubo

Participant

November 2, 2017 at 14:42

Hi,

I already tried disable plugins but no difference. I left only
redux framework
wpbakery visual composer
xstore core
activated.

Regards,
oubo

#176680 Copied

Rose Tyler

Support staff

November 2, 2017 at 16:55

Hello,

Please update Slider and WPBakery Visual Composer plugins https://www.8theme.com/download-plugins/
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/
Then check if the slider problem solves when you activate default theme?

Regards

#176687 Copied

oubo

Participant

November 2, 2017 at 17:58

Plugins updated, page still blank.
I tried change to default 2017 theme, the rev slider on homepage works but the one of test page still not, really strange.

#176695 Copied

Olga Barlow

Support staff

November 3, 2017 at 16:41

Hello,

Seems problem caused by Cloudflare http://prntscr.com/h5sfbo Their scripts are locked by Chrome and FF. Safari does not lock such scripts that’s why site works fine if you check it using Safari. Contact Cloudflare support to fix this issue.

Regards

#176749 Copied

oubo

Participant

November 3, 2017 at 18:04

Yes cloudflare is to blame, cdn removed and problem solved, thank you!

#176750 Copied

Olga Barlow

Support staff

November 4, 2017 at 09:56

You are welcome!

Regards

#176760 Copied
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