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LATEST XSTORE UPDATE - by Su Flo - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

Su Flo

Participant

November 3, 2017 at 10:21

Message in PC

Please, contact administrator
for this information.

#176720 Copied

10 Answers

Su Flo

Participant

November 3, 2017 at 10:58

Dear Xstore,

Could we check if anyone is looking into this as our website has been down for over half an hour.

Kind Regards, Su.

#176721 Copied

Su Flo

Participant

November 3, 2017 at 11:48

Hi Rose,

Can you please advise as to what is going on with your theme as the latest update has crashed and we can’t even get into WP.

Could you advise as Urgent.

Kind Regards, Su.

#176723 Copied

Rose Tyler

Support staff

November 3, 2017 at 11:55

Hello,

Please read this article http://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/

Regards

#176726 Copied

Su Flo

Participant

November 3, 2017 at 12:20

Answer does not help, since we updated your theme it doesn’t work. We can’t get into to wordpress now.

#176728 Copied

Su Flo

Participant

November 3, 2017 at 12:24

Message in private content

Please, contact administrator
for this information.

#176729 Copied

Rose Tyler

Support staff

November 3, 2017 at 12:58

Hello,

Please provide wp-admin and FTP access in Private Content.

Regards

#176730 Copied

Su Flo

Participant

November 3, 2017 at 14:33

Hi Rose,

Credentials in PC.

Please, contact administrator
for this information.

#176735 Copied

Rose Tyler

Support staff

November 3, 2017 at 14:58

Hello,

Fixed. Please check now.

Regards

#176736 Copied

Su Flo

Participant

November 3, 2017 at 15:00

Thanks Rose,

Could you please confirm what the problem was?

Kind Regards, Su.

#176737 Copied

Rose Tyler

Support staff

November 3, 2017 at 15:08

You’re welcome!
It difficult to say for now. Seems in update process weren’t upload all theme files correctly.
We’ve simply uploaded new theme version via admin panel.

Regards

#176740 Copied
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