Problem with instalation - by michalskibe

This topic has 2 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Laranz

  • Avatar: michalskibe
    michalskibe
    Participant
    November 7, 2017 at 16:12

    Hi,

    When i install a xstore after install plugin in creator my site crashed:

    https://martinibutik.pl/

    Warning: require_once(/home/platne/serwer19790/public_html/mrtb/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/fonts_uploader/extension_fonts_uploader.php): failed to open stream: No such file or directory in /home/platne/serwer19790/public_html/mrtb/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    Fatal error: require_once(): Failed opening required ‘/home/platne/serwer19790/public_html/mrtb/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/fonts_uploader/extension_fonts_uploader.php’ (include_path=’.:/usr/local/php56-fpm/lib/php’) in /home/platne/serwer19790/public_html/mrtb/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

    please help, if you want login, pass and ftp please send me message

    1 Answer
    Avatar: laranz
    Laranz
    Participant
    November 8, 2017 at 06:51

    Hi,

    It says the error like some files are msising, like

    /home/platne/serwer19790/public_html/mrtb/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/fonts_uploader/extension_fonts_uploader.php

    Download the theme from themeforest and login to your FTP and navigate to the above path and confirm that the file is present, if not, uplaod the same file in that path, and see that fixes the issue.

    Let us know,

    Thanks,
    laranz.

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