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Contact Form Acceptance issue. - by Roobinda

This topic has 8 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

Roobinda

Participant

November 21, 2017 at 13:39

Hi there. I have an acceptance check box in my registration form, which works well. If it is not checked and the submit button is clicked, a validation error pops up saying ‘You must agree to the terms and conditions, etc.’

However, once this has occurred it is not possible to check the box and re-submit. The check box no longer functions.

Any idea why this may be?

many thanks.

#178194 Copied Theme version: 2.0 WooCommerce version: 3.1.2

7 Answers

Rose Tyler

Support staff

November 21, 2017 at 14:00

Hello,

Hope you are having a nice day.
It is not a default registration form and not our registration form. What do you use to create such registration form?

Regards

#178199 Copied

Roobinda

Participant

November 21, 2017 at 15:28

It’s Contact Form 7.

#178211 Copied

Rose Tyler

Support staff

November 21, 2017 at 16:02

Hello,

Please provide wp-admin and FTP access in Private Content.

Regards

#178220 Copied

Roobinda

Participant

November 21, 2017 at 16:21

Here you go…

Please, contact administrator
for this information.

#178223 Copied
Rose Tyler

Support staff

November 21, 2017 at 16:56
Hello,

Please try to add this code in Theme Options > Styling > Custom css:
```
#right span.wpcf7-not-valid-tip {
    float: right;
    max-width: 93%;
}
#right .wpcf7-form-control-wrap {
    display: inline-block;
}
.wpcf7 #right input[type="checkbox"]:not(:checked), .wpcf7 #right input[type="checkbox"]:checked {
    position: relative;
    margin-top: 0;
}
```
Regards
#178234 Copied
Roobinda

Participant

November 21, 2017 at 17:01

Well done Rose!

#178237 Copied

Rose Tyler

Support staff

November 21, 2017 at 17:02

My pleasure 🙂
Let us know if you need any further assistance.

Regards

#178239 Copied
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