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Background Row Colour - by Andrew Holbrook

This topic has 9 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

Andrew Holbrook

Participant

November 27, 2017 at 15:21

Hi I am not able to amend or add a row background colour in WP Bakery. WP Bakery has been recently updated. I can change the style to Single Colour, but Background Colour has no longer any options or drop downs to allow the colour to be selected.

https://www.criticalenvironmentsolutions.co.uk/wp-content/uploads/WP-Bakery.png

Thanks

#178784 Copied Theme version: 3.2 WooCommerce version: 3.2.5

8 Answers

Rose Tyler

Support staff

November 27, 2017 at 15:26

Hello,

The problem relates to Screets Live Chat plugin.
Plugin author suggests this way to solve the issue:

Open “wp-content/plugins/screets-lc/core/library/titan-framework/js/min/wp-color-picker-alpha-min.js” file
Change the content of that file with this one: https://raw.githubusercontent.com/kallookoo/wp-color-picker-alpha-plugin/master/wp-color-picker-alpha.js
Clear browser cache
Refresh chat options

You may use https://javascript-minifier.com/ to minify content of the file.

Regards

#178785 Copied

Andrew Holbrook

Participant

November 30, 2017 at 12:57

Hi I do not use Screets lc and have deleted the plugin. The problem remains and I am unable to change colour anywhere within WP Bakery page builder using Ultimate VC?

#179016 Copied

Rose Tyler

Support staff

November 30, 2017 at 13:00

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#179018 Copied

Andrew Holbrook

Participant

November 30, 2017 at 13:22

Hi admin details

Please, contact administrator
for this information.

#179022 Copied

Andrew Holbrook

Participant

November 30, 2017 at 13:23

Sorry below

Please, contact administrator
for this information.

#179023 Copied

Rose Tyler

Support staff

November 30, 2017 at 13:32

Please clear cache and check http://prntscr.com/hh8h0c

Regards

#179027 Copied

Andrew Holbrook

Participant

November 30, 2017 at 13:41

Thank You Rose, all sorted

#179030 Copied

Rose Tyler

Support staff

November 30, 2017 at 13:45

You’re welcome!

Regards

#179032 Copied
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