Some of Theme Options are not working - by stronyrise

This topic has 4 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler

  • Avatar: stronyrise
    stronyrise
    Participant
    November 28, 2017 at 13:03

    Hello

    Ive purchased your theme. Its a very high quality product, however Ive founds some problems. I hope that you can help me.

    I cant change color scheme(I see the title “color scheme”, but options to change the color are not displayed). Footer options are also not displayed. Some other options are also not visible.

    I tried to work with php version 5.6 and 7.0.

    Please help me as fast as possible, Anna

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2017 at 14:53

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    The problem relates to Screets Live Chat plugin you may to disable the chat plugin, or follow this suggestion:

    Open “wp-content/plugins/screets-lc/core/library/titan-framework/js/min/wp-color-picker-alpha-min.js” file
    Change the content of that file with this one: https://raw.githubusercontent.com/kallookoo/wp-color-picker-alpha-plugin/master/wp-color-picker-alpha.js
    Clear browser cache
    Refresh chat options

    You may use https://javascript-minifier.com/ to minify content of the file.

    Let us know if you need any further assistance.

    Regards

    Avatar: stronyrise
    stronyrise
    Participant
    November 28, 2017 at 15:13

    Thanks it works! Have a beautiful day. Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2017 at 15:15

    You’re welcome! 🙂
    Let us know if you need any further assistance.

    Regards

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