This topic has 6 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler
I am not able to set a color in the 8theme backend editor either by clicking or typing.
See the “Border” and “Background” options on the screenshot below for an example. Nothing happens when i click in these areas.
Hello,
What version of WordPress and Massive Addons plugin do you use? Make sure that if you use WP 4.9 then Massive Addons plugin is 2.3.1. Update plugin and check if it fixes the problem https://www.8theme.com/documentation/xstore/plugins/plugins-update/.
Regards
I am using WordPress 4.9.1 and Massive Addons plugin Version 2.3.2
I am still not able to set a color
I’ve created a new WP admin user account for you. See private content for info
Thanks for your continued help.
Hello,
Please clear cache and check one more time, because I do not see the problem http://prntscr.com/hisbew
Also, you need to update 8theme Core plugin (Appearance > Install plugins > 8theme Core > Update).
Regards
It is working now. Thank you.
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
The issue related to '‘Color selector not working’' has been successfully resolved, and the topic is now closed for further responses