Master Slider Admin Not Working - by cdixonsu

This topic has 2 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: cdixonsu
    cdixonsu
    Participant
    December 3, 2017 at 02:08

    I cannot use Master Slider. I have cleared cache several times. Whenever I try to edit Master Slider in admin, it will not switch from photo to photo. It cannot delete any of the photos in a slide, I cannot replace a photo, I can’t do anything in admin at all.

    These are the errors I see when in Chrome > Developer Tools > Console

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2 Uncaught Error: Method value does not exist
    at Function.error (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
    at a.fn.init.$.fn.spinner (panel.spinner.js:4)
    at a.didInsertElement (masterslider.wp.js:120)
    at a.r [as didInsertElement] (ember.min.js:10)
    at a.trigger (ember.min.js:14)
    at a.r [as trigger] (ember.min.js:10)
    at Ember._ViewCollection.trigger (ember.min.js:14)
    at Object.insertElement (ember.min.js:14)
    at a._insertElement (ember.min.js:14)
    at r.flush (ember.min.js:11)
    2masterslider.wp.js:39 Uncaught TypeError: Cannot read property ‘reinitialise’ of undefined
    at applyScroll (masterslider.wp.js:39)
    at r.flush (ember.min.js:11)
    at n.end (ember.min.js:11)
    at n.run (ember.min.js:11)
    at Object.Ember.run (ember.min.js:11)
    at a._bubbleEvent (ember.min.js:14)
    at HTMLDivElement.<anonymous> (ember.min.js:14)
    at HTMLDivElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:3)
    at HTMLDivElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,utils,jquery-ui-sortable,farbtastic,underscore,backbo&load[]=ne,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:3)
    masterslider.wp.js:52 Uncaught TypeError: Cannot read property ‘detach’ of undefined
    at a.onBGChange (masterslider.wp.js:52)
    at l (ember.min.js:10)
    at Ember._ObserverSet.r.flush (ember.min.js:10)
    at u (ember.min.js:10)
    at r.flush (ember.min.js:11)
    at n.end (ember.min.js:11)
    at n.run (ember.min.js:11)
    at Object.Ember.run (ember.min.js:11)
    at Object.handler (ember.min.js:18)
    at HTMLButtonElement.<anonymous> (ember.min.js:14)

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2017 at 10:30

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Do you use latest plugin version? https://www.8theme.com/download-plugins/
    Could you please provide wp-admin access in Private Content?

    Regards

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