Installed a new version ID STORE, but does not work

This topic has 15 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: juanideas
    juanideas
    Participant
    October 2, 2014 at 20:57

    Hi, i´m installed a last version of ID STORE by ftp, but now does not work. just show me a menu bar, and nothing more. I understand that I have loaded all the files.
    If you can, look at my project to see if you can find out my error.
    Kindest regards

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 09:16

    Hello,

    We’re unable to log in to wp-admin panel with the login details you provided.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: juanideas
    juanideas
    Participant
    October 3, 2014 at 13:01

    Ops! i sent a wrong pass!

    thanks a lot!!
    juan

    Please, contact administrator
    for this information.
    Avatar: juanideas
    juanideas
    Participant
    October 3, 2014 at 13:05

    to access to ftp:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2014 at 15:29

    Hello,

    As I see you have old WordPress version.
    Please update it to 4.0 as well as Woocommerce plugin.
    Don’t forget to create back up before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: juanideas
    juanideas
    Participant
    October 6, 2014 at 14:10

    Thanks!! i´ll be try

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2014 at 14:18

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    Avatar: juanideas
    juanideas
    Participant
    October 6, 2014 at 15:44

    Hi Robert!
    I installed wp 4 and woocommerce and have this error in admin panel. Fatal error: Cannot redeclare class CssParser in /home/my000690/public_html/wp-content/plugins/woocommerce/includes/libraries/class-cssmin.php on line 1382

    I can see ok the web, but i cant access to admin.
    i remove woocommerce plugging and work ok. i reinstall, and have the error.

    can you help me? Thanks a lot!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2014 at 16:29

    Hello,

    I’ve reupdated Woocommerce plugin.
    Please check your wp-admin panel now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: juanideas
    juanideas
    Participant
    October 6, 2014 at 16:37

    Thanks a lot!!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2014 at 17:53

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: juanideas
    juanideas
    Participant
    October 6, 2014 at 23:04

    Robert, work ok now. But i can´t see any category of product. or products
    look please, this link: http://abakastore.com.ar/producto/vestido-ciara-8/

    I can edit the product, but i cant see it.
    error 404.
    can you help me!
    Kindest regards!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2014 at 11:53

    Hello,

    I’ve resaved Permalinks settings.
    Please check the products now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: juanideas
    juanideas
    Participant
    October 7, 2014 at 12:29

    Thanks a lot!! work fine!!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2014 at 15:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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