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WP Bakery Not Working - by samdobson - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

samdobson

Participant

December 29, 2017 at 17:52

Hi,

WP Bakery page builder isn’t working with the theme. It used to, not sure what happened. It just shows the loading sign but I can’t use it.

Thanks,
Sam

#180847 Copied

7 Answers

Olga Barlow

Support staff

December 29, 2017 at 18:03

Hello,

What version of VC do you use? Do you use backend or frontend editor? Provide me temporary admin panel and FTP access to your site.

Regards

#180849 Copied

samdobson

Participant

December 29, 2017 at 18:16

See below, thanks!

Please, contact administrator
for this information.

#180852 Copied

Rose Tyler

Support staff

January 2, 2018 at 10:25

Hello,

Unfortunately, can’t login to your admin panel.
Make sure that you have latest versions of Massive Addons for Visual Composer and Visual Composer (https://www.8theme.com/documentation/xstore/plugins/plugins-update/).
Please use Backend editor, because of with latest version of WordPress, page builder plugins may have a problem with Frontend editor.

Regards

#180924 Copied

samdobson

Participant

January 2, 2018 at 16:26

See pm.

Please, contact administrator
for this information.

#180979 Copied

Olga Barlow

Support staff

January 3, 2018 at 12:50

Hello,

I have enabled WP Debug and faced WP Memory limit issue https://prnt.sc/hvhj7e
I have increased WP Memory and can edit the page now.

Regards

#181077 Copied

samdobson

Participant

January 3, 2018 at 15:01

Thank you!

#181090 Copied

Rose Tyler

Support staff

January 3, 2018 at 15:08

Hello,

You’re welcome!
Have a nice day.

Regards

#181092 Copied
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