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Mobile Landing page - by ycs7a - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

ycs7a

Participant

January 26, 2018 at 00:18

Hi,

For some reason the mobile landing page is this page. But it should be this page.

Can you please look what the problem may be? I use this plugin.

Thank you kindly

#183044 Copied

7 Answers

Rose Tyler

Support staff

January 26, 2018 at 08:55

Hello,

To be able to check this situation, we need access to your dashboard.
But if you use some 3-rd party plugin, it would be better to contact plugin author. Please note we don’t give guaranty for full theme compatibility with all 3-rd party plugins.

Regards

#183058 Copied

ycs7a

Participant

January 27, 2018 at 10:37

Please find website login information enclosed.

Please, contact administrator
for this information.

#183128 Copied

Olga Barlow

Support staff

January 29, 2018 at 11:01

Hello,

We have checked your site now and don’t see the problem. If we visit your site from the mobile device we see the shop page as the home page.
Have you sorted out?

Regards

#183196 Copied

ycs7a

Participant

January 29, 2018 at 20:38

Thank you for checking. Every time that I look it does not show the correct page. How can I make sure it is on this page for mobile?

#183306 Copied

Rose Tyler

Support staff

January 30, 2018 at 08:52

Hello,

Maybe the problem caused by cache of your mobile browser, try to clear it and check one more time or check this using another device.

Regards

#183328 Copied

ycs7a

Participant

February 2, 2018 at 23:26

I tried and it looks good now I think. Thank you for checking

#183818 Copied

Rose Tyler

Support staff

February 5, 2018 at 09:53

You’re welcome!

Regards

#183913 Copied
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