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Capcha issue on contact form - by Lily - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

Lily

Participant

February 8, 2018 at 16:29

Hi,

I have written in previously as we get this on updates

https://screencast.com/t/HogZxFPt

The capcha field is black so the text cannot be seen, but I know cannot find the css i need to adjust this.

Can you help?

#184483 Copied

7 Answers

Rose Tyler

Support staff

February 9, 2018 at 09:29

Hello,

Please provide FTP credentials in Private Content.

Regards

#184569 Copied

Lily

Participant

February 13, 2018 at 15:20

Many thanks i have pasted FTP

Please, contact administrator
for this information.

#184971 Copied

Rose Tyler

Support staff

February 13, 2018 at 15:28

Hello,

Unfortunately, we can’t connect. Please check credentials.

Regards

#184974 Copied

Lily

Participant

February 22, 2018 at 09:16

Sorry for the delay in getting back to you.

As you cannot connect with my FTP I have provided control Panel access.

See in private content.

Please, contact administrator
for this information.

#185935 Copied

Rose Tyler

Support staff

February 22, 2018 at 11:24

Hello,

Please edit legenda/framework/inc/really-simple-captcha/really-simple-captcha.php file
http://prntscr.com/ii7nzm
change
$bg = imagecolorallocate( $im, $this->bg[0], $this->bg[1], $this->bg[2] );
to http://prntscr.com/ii7oen
$bg = imagecolorallocate( $im, 255, 255, 255 );
Also, we will include this in next theme update.

Regards

#185975 Copied

Lily

Participant

February 22, 2018 at 14:17

Many thanks for the solution. 🙂

#186007 Copied

Rose Tyler

Support staff

February 22, 2018 at 14:25

You’re welcome!
Have a nice day.

Regards

#186012 Copied
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