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Issues with products layout - by Fabio - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

Fabio

Participant

February 12, 2018 at 22:05

Dear Support,

I have a problem with the layout of one of my pages (https://www.muranoglassitaly.com/product-category/murano-vase/). For some reasons, only in the english version, the products starting from the third raw do not follow the predefined layout of 3 product per raw. In particular, I have one product per raw.

Could you please support me in trying to resolve the issue?

This behavior is odd, when the same page is switched in other languages the problem disappears.

Best regards.

F.

#184879 Copied Theme version: 3.4

6 Answers

Rose Tyler

Support staff

February 13, 2018 at 09:51

Hello,

What woocommerce version do you use? Do you have this problem only with our theme or with Storefront too?
Please provide us with temporary wp-admin access.

Regards

#184914 Copied

Fabio

Participant

February 13, 2018 at 19:40

Hi Rose,

Woocommerce is 3.2.6. The storefront appears fine to me.

You find the credentials below, however please be careful because it is a live website and I can’t afford to break it.

Thanks in advance.

F.

Please, contact administrator
for this information.

#185004 Copied

Fabio

Participant

February 13, 2018 at 23:09

Few weeks ago I had a problem with the Yith Zoom Magnifier and in order to fix it Rose sent me an updated version of content-single-product.php. I replaced the file and since then (I believe) the product layout has been affected.

Do you think that this makes sense? it would be worth to go back to the original file?

Best regards.

F.

#185008 Copied

Rose Tyler

Support staff

February 14, 2018 at 10:02

Hello,

The problem caused by content of the product short description https://prnt.sc/iei90o Please check now https://prnt.sc/iei9de

Regards

#185033 Copied

Fabio

Participant

February 14, 2018 at 11:31

Thanks a lot for your support, this is perfect!!!

#185050 Copied

Rose Tyler

Support staff

February 14, 2018 at 11:42

You’re welcome!
If you love Legenda and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#185053 Copied
Tagged: issues, layout, products, woocommerce, wordpress
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