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Windows 8.1 issue with scrolling - by pblasio

This topic has 4 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

pblasio

Participant

October 6, 2014 at 18:39

Hi, I have a client who is experiencing an issue with his website (using the Legenda theme) where he cannot scroll down the events or blog page of his site using his laptop which is running windows 8.1. I see that there was an issue logged on the envato site about this and not much information was posted to go with it.

The site domain is listed in the private content. Can you tell me what might be the cause of this problem?

Thanks, Theresa

Please, contact administrator
for this information.

#18526 Copied

3 Answers

Stan Russell

Participant

October 7, 2014 at 08:09

Hello,

please disable Nice Scroll in Theme Options > General > Nice Scroll > Off

#18586 Copied

pblasio

Participant

October 7, 2014 at 17:40

Thank you. What is the impact to the site with this change?

Thanks, T

#18687 Copied

Eva Kemp

Support staff

October 7, 2014 at 18:40

Hello,

The scroll look is changed in this case. Please make sure you’re using the latest version of the theme – 2.4.1.
Thank you.

Regards,
Eva Kemp.

#18701 Copied
Tagged: issues, scrolling, solutions, templates, windows 8.1, woocommerce, wordpress
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