Display type: Slider – Issue - by UcaseLtd

This topic has 10 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 14:10

    On homepage – When I set Product display type as Slider (https://prnt.sc/igtui5)…

    It looks great on desktop but on mobile it doesn’t work (can’t slide with finger) and the slider “arrow/button” is outside of the standard width so it increases site width (i.e you can scroll a few pixels to the right even though you shouldn’t be able to). The site is no longer contained in the 1170px width (https://prnt.sc/igtx4x). I hope that makes sense.

    If I change product display type do “Grid” then everything works fine.

    Is there a way to fix this by either removing the arrow buttons or moving them inwards, (and make it possible to slide left/right with finger again).

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:48

    Hello,

    Please set integer value in “Number of items on phones” field and check if this solves the issue.

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 15:27

    Hi rose.

    I’m afraid not. I’ve made those changes and it has helped with finger swipe but the arrow buttons are still outside of the container which adds extra width to the right side of the page.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:45

    Hello,

    What mobile device and browser do you use?

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 16:50

    I’m using iPhone 6s Plus. IOS 11.2.5
    Browser is safari.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 17:03

    I’ve checked your site and do not see the problem https://prnt.sc/igwqvm
    Please clear cache and check one more time.

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 17:18

    Hi Rose.

    Problem is still there I’m afraid.
    Moshe looks find when it loads but if (for example) you grab part of the page that isn’t an image, say the HOT RIGHT NOW and swipe it left you will see (on mobile) that everything moves to the left and there is a gap of what looks like around 50px on the right.

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 17:27

    Please ignore last message.

    It’s working now ?

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    February 19, 2018 at 21:52

    Thanks for your help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2018 at 09:31

    Hello,

    You’re welcome!
    I am glad that the problem was solved.

    Regards

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