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Shopping cart problem - by Hans De ruiter

This topic has 5 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Olga Barlow

Hans De ruiter

Participant

February 19, 2018 at 18:26

Hi i’m having some trouble with my shopping cart with in your theme.
When a costumerbuys a product it there is nog product in the shopping cart. because of this bug i’m losing revenue at them moment so any help would be great. for me more details contact me on the following email: info@freeseedsonline.com

Hans

Please, contact administrator
for this information.

#185555 Copied Theme version: 0.0.1 WooCommerce version: 2.6.14

4 Answers

Rose Tyler

Support staff

February 20, 2018 at 09:18

Hello,

The wp-admin credentials are incorrect. Please check them.
I’ve checked your cart page and do not see the problem http://prntscr.com/ih7nm8
It would be hugely helpful to us if you are able to indicate any steps taken up until the issue occurred.

Regards

#185602 Copied

Hans De ruiter

Participant

February 21, 2018 at 22:22

Step 1 you put a product in your shopping basket
step 2 you then choose to continue shopping and afterwards the shopping basket appears empty on the home page.
and it is true if you go back that there is something in the shopping cart except on the home page after you have added something

Greetings

#185907 Copied

Hans De ruiter

Participant

February 21, 2018 at 22:29

i chance it

Greetings

Please, contact administrator
for this information.

#185908 Copied

Olga Barlow

Support staff

February 23, 2018 at 19:10

Hello,

Looks like it’s something with your cache. I have enabled the official WooCommerce theme – Storefront and it also does not work well, see https://gyazo.com/e8e432356f9d1cbaca51c59beeb06966
So, contact cache plugin author to solve the problem with caching the cart content.

Regards

#186190 Copied
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