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Unable to access front end visual composer

This topic has 10 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

nickhesh

Member

March 2, 2018 at 04:38

Hi technical team,

I am facing difficulties to access our website front end visual composer.
my website is http://www.shop.onebadge.com.my

In the meantime, I have created a user for you to log in our backend as well.
User Name: woopress
Password: woopress123456

Hope to receive your reply soon.
Thank you.
Rgds, Nick

#186889 Copied Theme version: 4.1 WooCommerce version: 3.3.3

9 Answers

nickhesh

Member

March 2, 2018 at 08:11

Hello technical team,

I have updated all the plugin.
please refer below log in address.

Thank you.

Please, contact administrator
for this information.

#186896 Copied Theme version: 4.1 WooCommerce version: 3.3.3

Rose Tyler

Support staff

March 2, 2018 at 09:14

Hello,

Thanks for the topic.
Please check if front-end VC editor works with default theme to be sure that the problem relates to our theme. Also, please give full access to admin panel, because I can’t see plugins in your dashboard. 3-rt party plugins that don’t come bundled with our theme can be a reason of the problem.
If you do not have the problem with default theme, and after disabling all 3-rd party plugins the problem still persists with our theme, provide FTP access, so we can check it more deeply.

Regards

#186908 Copied

nickhesh

Member

March 2, 2018 at 09:28

Hi,

Thanks for your advice.
I have set your user as administrator now.

please help to review my plugin to see what is the root cause.
I am setting up the ftp account for you now and will be sending to you shortly.

Regards, Nick

#186911 Copied

nickhesh

Member

March 2, 2018 at 10:31

Hello,

Please see below access to my ftp account.

Please, contact administrator
for this information.

#186918 Copied Theme version: 4.1 WooCommerce version: 3.3.3

Rose Tyler

Support staff

March 2, 2018 at 11:37

Hello,

We’ve updated slider plugin. Please check now – https://prnt.sc/ilsfk4

Regards

#186939 Copied

nickhesh

Member

March 2, 2018 at 16:31

Thank you so much!

#186994 Copied

Rose Tyler

Support staff

March 2, 2018 at 16:48

You’re welcome!
If you love WooPress and have something nice to say don’t hesitate to tell about this!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#187001 Copied

hamdy

Participant

May 16, 2018 at 11:19

Hello Please I need a help I have installed VC plugin for woopresstheme and it is not available on plugin page and I’m not able to use it.

#193089 Copied

Rose Tyler

Support staff

May 16, 2018 at 12:14

Hello @hamdy,

WPBakery Page Builder is a new name for VC. Is WPBakery Page Builder plugin available in your Plugins section?

Regards

#193094 Copied
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