THEME NOT RESPONSIVE - by captainsesman - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: captainsesman
    captainsesman
    Participant
    March 20, 2018 at 15:27

    The home page is not responsive. Once the page is reduced to a smaller screen size, some elements will be hidden. please kindly help
    https://prnt.sc/itt4ho

    Also i want to change the breadcrum on the product page https://prnt.sc/ittbc8 into this https://prnt.sc/ittc76.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: captainsesman
    captainsesman
    Participant
    March 20, 2018 at 21:11

    please is there anybody to help?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 11:53

    Hello,

    Sorry for the delay.
    You created the menu using 3-rd party plugin. Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy )
    Feel free to ask if you have any other questions.

    Regards

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