Product Gallery – Not Showing - by mothpre

This topic has 8 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: mothpre
    mothpre
    Participant
    October 9, 2014 at 00:57

    When i set images in Product Gallery it does not show, it shows only if I also add a video. The problem is that I do not have a video for my products. Another thing is that when I set the video it shows first than the gallery products.

    How can I make the Product Gallery work without the need of setting a video also?

    Thanks for your help

    M

    7 Answers
    Avatar: stan
    Stan Russell
    Participant
    October 9, 2014 at 07:30

    Hello,
    please provide us with link to your site and admin credentials in private content

    Avatar: mothpre
    mothpre
    Participant
    October 9, 2014 at 18:05

    Hi Stan, thank you for your help here they are

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2014 at 18:17

    Hello,

    Please specify on which page you’re trying to add Product Gallery.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mothpre
    mothpre
    Participant
    October 9, 2014 at 23:13

    On a product – Like different pictures of the same product – The option on the right after video gallery and product image

    Avatar: Eva
    Eva Kemp
    Support staff
    October 10, 2014 at 08:59

    Hello,

    You need add featured image which will be the main image of your product.
    After that product gallery will be shown.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mothpre
    mothpre
    Participant
    October 11, 2014 at 17:19

    Eva thanks for your help – it works!!!!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2014 at 19:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Product Gallery – Not Showing’' has been successfully resolved, and the topic is now closed for further responses

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