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Sale products - by emeliech - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

emeliech

Participant

March 28, 2018 at 15:56

Hello,

Before when I put a product on sale, I could see the old price as well. With a line over.

Like this: ~~2.000~~ 2000

Now I can only see the sale price.

I want to see the old price as well. COuld you please have a look?

#189564 Copied

7 Answers

Rose Tyler

Support staff

March 29, 2018 at 07:58

Hello,

I do not see the problem http://prntscr.com/ixvqky
Could you please provide some screenshots and describe the desired result in more details?

Regards

#189608 Copied

emeliech

Participant

March 29, 2018 at 12:40

Hi,

The problem starts here:
https://snag.gy/i6zm48.jpg

It only shows the sale price. I want to see the old price as well like before. Otherwise there is no point in having products on sale.

Help?

Thanks
Emelie

#189665 Copied

Rose Tyler

Support staff

March 29, 2018 at 13:04

Hello,

This request additional customization, because it is default woocommerce behavior for variable products and you will have the same result even with default WC theme – Storefront. Additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy ), but maybe this article will be useful for you https://www.xadapter.com/display-striked-price-variable-products-woocommerce-catalog-mode-wholesale-role-based-pricing/

Regards

#189669 Copied

emeliech

Participant

March 29, 2018 at 14:09

Hi again,

Okay.

But why have they taken out the striked price now?
It has always been there before.

#189686 Copied

Rose Tyler

Support staff

March 29, 2018 at 14:15

Hello,

I do not remember another functionality, for example, in WC documentation https://docs.woocommerce.com/document/variable-product/ – http://prntscr.com/iy12gp

Regards

#189688 Copied

emeliech

Participant

March 29, 2018 at 15:06

Hi again,

This is how it used to look, up until recently. When we updated.

https://snag.gy/CjdlVo.jpg

#189696 Copied

Rose Tyler

Support staff

March 29, 2018 at 15:14

Hello,

Ok. In this case, you can contact woocommerce support.

Regards

#189697 Copied
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