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Ajax search form not working properly - by millervaine

This topic has 5 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: millervaine
    millervaine
    Participant
    April 2, 2018 at 15:38

    I found out that some variable product are displayed duplicated on search result. For example I search “BP100” and then it displays 2 products “BLUESOUND PULSE FLEX BP100” with the same product image and URL. But that happens on some random variable products.

    After latest theme update I got another problem. Now it doesn’t display anything after I search “BP100”. And this problem is with all other products too.

    #190029 Copied
    4 Answers
    Avatar: millervaine
    millervaine
    Participant
    April 2, 2018 at 15:43

    Here’s access to site

    Please, contact administrator
    for this information.
    #190031 Copied Theme version: 4.22.1 WooCommerce version: 3.3.4
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 07:43

    Hello,

    Could you please provide FTP access also?

    Regards

    #190066 Copied
    Avatar: millervaine
    millervaine
    Participant
    April 3, 2018 at 08:45

    Here

    Please, contact administrator
    for this information.
    #190077 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 12:59

    Hello,

    Your product titles contain the sku information and this creates a conflict. We’ve disabled “Search by sku” in Theme Options. Please clear cache and check now http://prntscr.com/j07pb3

    Regards

    #190115 Copied
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