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WooCommerce don't send email to customer

This topic has 2 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: Gemma
    Gemma
    Participant
    April 10, 2018 at 13:56

    Hello,

    I’ve configured WooCommerce and everything works fine but the buyer don’t receive the purchase confirmation email.

    Could you help me?

    Thanks!

    #190717 Copied Theme version: 4.23.1 WooCommerce version: 3.3.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:09

    Hello,

    Please, go to Appearance > Themes > install and activate Storefront theme and test if email works fine with the official WC theme. Reply back with results.

    Regards

    #190720 Copied
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