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Problem with the "Slider Widget" option

This topic has 6 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

yotams

Participant

May 5, 2018 at 16:24

I have inserted the “8theme – Products Widget” to my single product page sidebar and I want it to be displayed as a slider, so I have checked the “Slider widget” option and it works, but the loading animation won’t disappear from the images.

Please, contact administrator
for this information.

#192381 Copied Theme version: 4.25 WooCommerce version: 3.3.5

5 Answers

Rose Tyler

Support staff

May 7, 2018 at 07:29

Hello,

Please try to disable all 3rd party plugins, clear cache and check if the problem will be solved. Also, temporary activate the parent theme and check the widget then. We do not have this problem on our test site, so likely it caused by an additional plugin or custom changes in files.
Let us know results of tests. Thanks in advance.

Regards

#192398 Copied

yotams

Participant

May 12, 2018 at 19:11

Hi,
I did the tests that you have recommended, but the problem is still there.
I have realized that when I switch my website’s default language to an LTR language (my website is in Hebrew) it works.
I need my website to be RTL aligned so that solution can’t be permanent.

Please help me fix this issue – I’m pretty sure that the problem is in XStore’s RTL compatibility.

#192839 Copied

Olga Barlow

Support staff

May 14, 2018 at 13:32

Hello,

Check now, please.

Regards

#192917 Copied

yotams

Participant

May 14, 2018 at 19:47

It works now, thanks:)

#192959 Copied

Rose Tyler

Support staff

May 15, 2018 at 07:13

Hello,

You’re welcome!

Regards

#192971 Copied
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