This topic has 27 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler
Hi, I have a website with your theme in 2 diferent languages: English and Spanish. In the header area, of course, we use the company logo image. It happens that the company logo uses a tagline or slogan. In the English version we should use the company logo in English, and of course in the spanish website version we should use the company logo with its Spanish tagline.
It seems that the theme only allow to upload only one logo image (jpg or png).
Please, let me know how to have diferent logo images for each website language.
Thanks!
Hello,
Please try to upload logo for Main language using Theme Options, for other languages use “Custom logo for this page/post” from [8theme] Layout options https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/
Regards
Hello,
Another solution that you may try is String Translator.
1) Go to WPML > String Translator > http://prntscr.com/jf6ah5
2) Find logo strings http://prntscr.com/jf6bsy and add them http://prntscr.com/jf6c2i
3) Selected strings can now be translated using the string translation screen http://prntscr.com/jf6cqb
Just add links to different images that you plan to use.
Regards
Thanks!!
Hello,
You’re welcome!
Regards
Hi Rose / Olga
I need to make a new consult. Sorry I don’t open a new ticket; I cannot find how to do so.
Please check below my query
Thanks!!!!!
Hello,
https://www.8theme.com/forums/xstore-wordpress-support-forum/ – http://prntscr.com/jsdxi2
Have you sorted out http://prntscr.com/jsdy7b ?
Regards
Hi! We are having unexpected issues in the menu bar, when viewing from mobile devices.
Please, read below.
Thanks!!! 🙂
Hello,
Please check settings for Mobile menu links in Theme Options > Styling > Navigation or provide us with temporary wp-admin access so we can take a closer look.
Regards
Ok Thanks! I send the info in private.
Hello,
1. Delete this code http://prntscr.com/jxj3f6 and use Theme Options > Styling > Navigation > Mobile menu links
2. I do not see the problem https://gyazo.com/071208faf0be712513a10378e576bf5a Is it solved?
Regards
2. You still need to press that button. And then again , the same button again.
Press Añadir al Pedido, then press the same blue button Explorar la Lista, it should take you to the shopping cart form with the product there. Now it shows nothing. Until today that used to work ok, now it doesn’t. We haven’t changed anything
Txs
Sorry, but I can’t re-create the problem https://gyazo.com/be27200815b739ea002529c584f0a17c
Please create me some video for better understanding.
Regards
Hi Rose
Ok! Please check below
Hello,
Thank you for the video. I’ve followed your instruction https://gyazo.com/33aa874113086c4dd760429de05e4695 > https://gyazo.com/4a5215882afb042fde5feb0192fe9800 > https://gyazo.com/48aa9ddb652790a4751db091826a02d0
But the problem does not occur for me as the logged user or in incognito. Please make sure that you cleared cache or check this on another computer.
About header, I can see this problem, but can’t recreate on my test site even with your theme options imported there. Likely the situation relates to site speed. I’ve checked your site via gtmetrix, and would recommend you to read these articles:
http://diywpblog.com/wordpress-optimization-remove-query-strings-from-static-resources/
https://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images, for example, https://tinypng.com/.
Regards
Hi Rose
We are having a couple of issues , since we’ve updated the XStore version.
Below, I send all the complete information. Thanks in advance for sending me a fix.
Thanks!
Hello,
Hello,
1. Go to Theme Options > General > Header Settings > http://prntscr.com/jy390s (this works only on not Home pages, so once you set the page as Home, this problem will be solved).
2. Please clear cache and check now.
Regards
Hi, does not work, please see below. Thanks
Hello,
Thanks for the reply.
1. https://prnt.sc/jy4ra3 > https://prnt.sc/jy4rez
2. https://gyazo.com/91ee830f0dc3fe0783b590d818646cb0
Regards
Hello Rose!
We are having a new issue with the Menu bar only when viewed from Mobile. This problem started right after we updated the new XStore version 4.28 June 26.
Please see below.
Tx!!
Hi rose
Thanks
We have tried your fix on #195424 but it does not work
Please check fix
Your answer was:
Hello,
Thanks for the reply.
1. https://prnt.sc/jy4ra3 > https://prnt.sc/jy4rez
2. https://gyazo.com/91ee830f0dc3fe0783b590d818646cb0
Regards
Hello,
1. Is it solved? http://prntscr.com/k0rqe4 If you can see another result, try to clear cache.
2. Have you cleared cache? Have you checked it from another computer?
Regards
Hi Rose!
I send you a brief consult. When viewing our website in mobile, after we updated to 4.28, now we see in the menu featuring a section called “Sign In”. We dont want that to be visible, please look below…
Hello,
Please use this css code:
.mobile-menu-wrapper .links {
display: none;
}
in Theme Options > Styling > Csutom css or style.css file of child theme.
Regards
Thanks Rose,
We’ve tried your fix but it still not working. We need to delete or put like “not visible” that button un the “mobile” menu bar called “Sign-In” (“Mi cuenta”).
It still shows that button when I’m logged in as Admin and also when I’m not logged in, at a normal view. We need to get rid of that button.
Thank you!!
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