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Failed to install Royal base demo content fully

This topic has 11 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Robert Hall

Protouch

Participant

October 12, 2014 at 09:46

When I want to install base demo content for Royal theme why it’s not installing fully. Only Throwing messege

Failed to import product_tag awesome
Failed to import product_tag bag
Failed to import product_tag blue
Failed to import product_tag close
Failed to import product_tag coat
Failed to import product_tag dress
Failed to import product_type external
Failed to import product_type grouped
Failed to import product_tag jacket
Failed to import brand Jornal
Failed to import product_tag large
Failed to import product_tag medium
Failed to import brand Pixemels
Failed to import product_tag rating
Failed to import product_tag red
Failed to import product_tag sale
Failed to import product_tag sandals
Failed to import product_tag shirt
Failed to import product_type simple
Failed to import product_tag small
Failed to import brand Solwerson
Failed to import brand Summerly Days
Failed to import product_type variable
Failed to import brand Vichario
Failed to import product_cat ACCESSORIES
Failed to import product_cat FOOTWEAR
Failed to import product_cat Furniture
Failed to import product_cat Handbags
Failed to import product_cat Jeans
Failed to import product_cat JEWELLRY
Failed to import product_cat MEN
Failed to import product_cat UNDERWEAR
Failed to import product_cat WOMEN
Failed to import “NICE DRESS”: Invalid post type product
Failed to import “NICE DRESS”: Invalid post type product
Failed to import “NICE DRESS”: Invalid post type product
Failed to import “NICE DRESS”: Invalid post type product
Failed to import “NICE RING”: Invalid post type product
Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type product
Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type product
Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type product
Failed to import “FASHION DEMO ACCESSORIES”: Invalid post type product

All done. Have fun!

Success!
Why these error msg showing

#19348 Copied

10 Answers

Eva Kemp

Support staff

October 13, 2014 at 09:26

Hello,

The problem may be caused by your server configuration.
You should contact your host and ask if php version is not less that 5.3 version, “allow_url_fopen” and “file_get_contents()” functions are enabled, memory limit is increased to 128M.

If this doesn’t help please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.

Regards,
Eva Kemp.

#19389 Copied

Sebastian

Participant

October 22, 2014 at 20:10

I have the same Problems…. Where should i send you the Details,

Kind Regards,
Sebastian

#21140 Copied

Robert Hall

Support staff

October 22, 2014 at 20:16

Hello Sebastian,

What php version you used on site?
Please provide us with wp-admin and FTP credentials in Private Content.
http://prntscr.com/4yphqf

Regards,
Robert Hall.

#21143 Copied

Sebastian

Participant

October 22, 2014 at 20:46

ok, thanks for your help

Please, contact administrator
for this information.

#21155 Copied

Robert Hall

Support staff

October 22, 2014 at 21:06

As I see you don’t have installed WooCommerce plugin. Please install it and check your issue.
https://www.8theme.com/demo/docs/royal/index.html#!/woocommerce

Regards,
Robert Hall.

#21161 Copied

Sebastian

Participant

October 23, 2014 at 10:10

ok, installed… but i still can’t import the themes

Thanks
Sebastian

#21218 Copied

Eva Kemp

Support staff

October 23, 2014 at 14:00

Hello,

Please contact your host and ask them to enable “allow_url_fopen” function and increase values for upload_max_filesize and post_max_size functions.
If this doesn’t help ask them to change php version to 5.3 if possible.

Thank you.
Regards,
Eva Kemp.

#21272 Copied

Sebastian

Participant

October 23, 2014 at 14:15

Hi Eva,

i changed back to 5.3 .. but no import is possible…

Thanks,
Sebastian

#21279 Copied

Sebastian

Participant

October 23, 2014 at 14:17

now i have it… turn off security settings and it works!

#21281 Copied

Robert Hall

Support staff

October 23, 2014 at 14:18

Hello,

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#21283 Copied
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Failed to install Royal base demo content fully

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