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Custom field in Product page does not go away

This topic has 9 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Robert Hall

Mackenzy

Participant

October 12, 2014 at 12:18

I try to delete the “product_new” custom field, but after updating the product it has come back again. How do I make this custom field go away?

Regards,
Mackenzy

#19357 Copied

8 Answers

Stan Russell

Participant

October 13, 2014 at 09:15

Hello,
please provide us with admin credentials if private content

#19385 Copied

Mackenzy

Participant

October 13, 2014 at 09:18

Please find login credentials in the private area.
Regards,
Mackenzy

Please, contact administrator
for this information.

#19386 Copied

Mackenzy

Participant

October 13, 2014 at 09:19

And the location as well of the site…

Please, contact administrator
for this information.

#19388 Copied

Stan Russell

Participant

October 13, 2014 at 09:35

If you want to hide “product_new” custom field on back-end product page, please click on ‘Screen Options’ button on top of product page and uncheck ‘Custom Fields’
Here is screenshot: http://gyazo.com/056cf837c4a3772a15cb87c3d493a3e4

#19393 Copied

Mackenzy

Participant

October 13, 2014 at 09:57

Are you sure this is the right solution? If I look at product # 0111 and #0111H the Custom Field buttons are both unchecked, yet the products appear as “new” on the site.

#19396 Copied

Eva Kemp

Support staff

October 13, 2014 at 13:03

Hello,

If you wish to uncheck a product as New, then you need select “No” in “Mark product as “New”” field when editing a product:

Thank you.

Regards,
Eva Kemp.

#19430 Copied

Mackenzy

Participant

October 13, 2014 at 15:54

Thank you, solves my issue.

#19488 Copied

Robert Hall

Support staff

October 13, 2014 at 15:58

Hello,

You’re welcome!

Regards,
Robert Hall.

#19493 Copied
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Custom field in Product page does not go away

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