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[youtube] shortcut on mobile not working

This topic has 5 replies, 5 voices, and was last updated 10 years ago ago by Olga Barlow

o1gac

Participant

October 13, 2014 at 22:37

Hi,

When i use [youtube src=”http://www.youtube.com/v/…”%5D shortcode in product descriptions desktop browsers shows the video but in mobile version no video showing. Please help.

thank you.

#19558 Copied

4 Answers

Stan Russell

Participant

October 14, 2014 at 07:42

Hello,

please provide us with link to your site and admin credentials for it

#19583 Copied

bunmizion

Participant

November 3, 2014 at 10:51

I need a response please. I sent a ticket about a week ago but got no response. I need help with the mobile site as it doesn’t show the menu. Could you help with this. Details are in the private content

Please, contact administrator
for this information.

#22905 Copied

Robert Hall

Support staff

November 3, 2014 at 16:33

Hello bunmizion,

As I see the menu is showing on mobile site.. Look at screenshot please: http://prntscr.com/52mpkk

Regards,
Robert Hall.

#22965 Copied

Olga Barlow

Support staff

November 3, 2014 at 17:35

Hello,

We have created test product http://workit.com.ng/?product=test and don’t see described issue.
Can you also provide your ticket ID, we’ll check its status.

Regards,
Olga Barlow

#22984 Copied
Tagged: best selling, mobile, not working, shortcut, themes, woocommerce, youtube
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