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Update theme - by 3Becom - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Olga Barlow

3Becom

Participant

July 5, 2018 at 06:27

I’m having issues updating the theme, I’m getting an error every time I try to upload to WordPress.

#196066 Copied Theme version: Woopress WooCommerce version: 2.9.2

8 Answers

Rose Tyler

Support staff

July 5, 2018 at 08:08

Hello,

What error did you get?
What theme version on your site currently?
Have you tried to update theme via FTP? https://www.8theme.com/demo/docs/woopress/#installation_upgrade

Regards

#196078 Copied

3Becom

Participant

July 5, 2018 at 08:26

I’m getting the error: “Unpacking the package… please see private content.

Please, contact administrator
for this information.

#196083 Copied

3Becom

Participant

July 5, 2018 at 09:36

Please assist, I received the errors below when setting up my child theme:

The theme “WooPress – 8theme WordPress theme” generated unexpected PHP debug output.

Notice: Undefined index: in /home/content/a2pewpnas01_data01/24/3934924/html/wp-content/themes/woopress/framework/theme-functions.php on line 547

Notice: Undefined index: in /home/content/a2pewpnas01_data01/24/3934924/html/wp-content/themes/woopress/framework/theme-functions.php on line 547

Notice: Undefined index: in /home/content/a2pewpnas01_data01/24/3934924/html/wp-content/themes/woopress/framework/theme-functions.php on line 547

#196091 Copied WooCommerce version: 2.9.2

Rose Tyler

Support staff

July 5, 2018 at 12:52

Don’t forget to create backup of your files and database before starting update process.
Follow the steps below to update theme through FTP:
– Download the zipped package from ThemeForest and extract to your desktop.
– In the extracted package you will find archive WooPress_Theme_v.x.x.zip, which is the WordPress theme.
-Extract zip file and upload only extracted woopress folder to /wp-content/themes/ folder on your server with overwriting.
After update you may need to enter your purchase code to activate our new theme version and skip Setup Wizard. Please, re-save your WooPress options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes.

Regards

#196135 Copied

3Becom

Participant

July 6, 2018 at 02:20

Hi Rose,

Please see my Private Content

Please, contact administrator
for this information.

#196178 Copied

Rose Tyler

Support staff

July 6, 2018 at 08:22

Hello,

Please provide us with temporary wp-admin and FTP access. We will help you with the theme update.
Also, confirm that you have a full backup of your site, theme options, and DB.

Regards

#196192 Copied

3Becom

Participant

July 6, 2018 at 08:56

Thank you!

Please, contact administrator
for this information.

#196199 Copied

Olga Barlow

Support staff

July 6, 2018 at 14:35

Hello,

We have updated theme and all the included plugins. Check, please.
Also, if you use Live Chat then fill in the following fields http://prntscr.com/k3bhbf to use it.
If not – disable the plugin.

Regards

#196251 Copied
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