Installation probs with Lifestyle Template

This topic has 6 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: dietschanaina
    dietschanaina
    Participant
    July 16, 2018 at 11:05

    hey there,

    I have issues with the installation of the Lifestyle Template.
    I tried to upload the zip-file in wordpress, but after I pressed “start installation” the system does nothing for quite a while and then shows an error “the link you used is wrong or not available”?!?!

    I tried to transfer the unzipped file via ftp. that did work, so I found the Lifestyle theme in my theme gallery, it had a normal demo-picture (ONE DEMO PICTURE), but as soon as I press “show demo” I get a lot of errors and a very chaotic layout. I tried to activate lifestyle, just to see what happens then, but the custumizer was a total mess and I got heaps of errors. However I did install a lot of plugins as suggested, but the errors still remained.

    I installed the PHP Info-Plugin and figured out that the upload_max_filesize is too low. It should be 30M minimum , but it was only 8M. I changed it to 40 in my PHP settings.
    But I couldn’t check if the file_get_contents() function is enabled or not. The PHP settings do meet the other installation requirements, such as version, execution time and memory limit.

    No idea how to fix that anymore 🙂 Totally lost. I put the PHP Information in the Private Content.
    thanks.
    Janina

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2018 at 15:56

    Hello,

    Thanks for contacting us.
    Please provide us with temporary wp-admin and FTP access so we can take a closer look.
    You may contact hostings provider about file_get_contents() fuction.

    Regards

    Avatar: dietschanaina
    dietschanaina
    Participant
    July 16, 2018 at 16:23

    Hey,

    you find the temporary wp-admin and FTP access via private content.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 17, 2018 at 14:20

    Hello,

    Check now.

    Regards

    Avatar: dietschanaina
    dietschanaina
    Participant
    July 17, 2018 at 18:06

    Yes it’s working. Thanks very much. :- )

    Can you tell me what went wrong with my installation?
    regards
    Janina

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2018 at 07:31

    Hello,

    You’re welcome!
    We’ve uploaded theme via FTP without problems.
    Feel free to ask if you have any other questions.

    Regards

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