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Issue with brands and the linking - by nebcreative

This topic has 4 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: nebcreative
    nebcreative
    Participant
    July 17, 2018 at 03:23

    https://www.kineticmotorworks.com site all links to brands both on the shop page widget navigation to the home page brands carousel and view each brand from the backend gives an error 404. Client is disappointed that we had to renew purchase support this issue as site had no issues and suddenly this occurred. All plugins are up to date, theme is up to date and no changes were made yet this became non functional.

    Thanks
    Nate

    #196779 Copied WooCommerce version: Version 3.4.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2018 at 07:20

    Hello,

    Go to Settings > Permalinks > try to re-save permalinks, check if this helps.

    Regards

    #196784 Copied
    Avatar: nebcreative
    nebcreative
    Participant
    July 17, 2018 at 15:33

    well that was simple enough and it did work BUT what causes such a thing ? Just odd that all of the sudden it didnt work. thanks

    #196855 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2018 at 15:48

    Make sure that Brands are enabled in Theme Options > General > Layout.
    Also, try to disable all 3rd-party plugins to check if one of them causes the problem.

    Regards

    #196863 Copied
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