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Mega Menu Not Updating - by Designtec - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

Designtec

Participant

July 23, 2018 at 15:34

Hi, We have a website running the Legenda Theme, but the Mega Menu options don’t appear to be updating. I have no problem moving pages in the menu, it is only when trying to change the drop downs to any kind of mega menu.

We have increased the Menu item limit which has worked before. It did allow us to change a couple of drop downs to mega menu, but there are still a couple that need changing.

All plugins, the theme and WordPress are up to date.

Please, contact administrator
for this information.

#197138 Copied Theme version: 3.8.1 WooCommerce version: 3.4.3

7 Answers

Rose Tyler

Support staff

July 23, 2018 at 15:41

Hello,

Please set for the user Administrator role, so we can take a closer look.
Also, try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.

Regards

#197140 Copied

Designtec

Participant

July 23, 2018 at 16:32

Hi I have updated the access level.

Can’t really afford to disable all of the 3rd party plugins, in case it messes with the client’s Google Shopping campaign.

#197144 Copied

Rose Tyler

Support staff

July 24, 2018 at 07:22

Hello,

Please increase PHP Max Input Vars. Try to set 8000 or 10000 for example http://sevenspark.com/wordpress/menu-item-limit Then clear cache and check your menu.

Regards

#197159 Copied

Designtec

Participant

July 24, 2018 at 10:31

Hi, Which cache are you referring to? Browser cache?

I have already had the PHP Max Input Vars increased before coming here…

#197175 Copied

Rose Tyler

Support staff

July 24, 2018 at 10:37

Hello,

Please increase this value http://prntscr.com/kaagcb from 3000 to 10000 > clear cache using plugin on your site http://prntscr.com/kaah3q and clear browser cache > let us know if the problem is solved.

Regards

#197182 Copied

Designtec

Participant

July 24, 2018 at 10:45

That got it, thank you

#197194 Copied

Rose Tyler

Support staff

July 24, 2018 at 10:53

You’re welcome.

Regards

#197195 Copied
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