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Import demo data failed - by cristinetta

This topic has 11 replies, 4 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

cristinetta

Participant

August 2, 2018 at 15:24

Hello
I followed the instructions to import the demo data, but after installing the required plugins and clicking the “continue” button the page remains loaded with the words Please wait, it may take up to 2 minutes. and it does not go on.
How can I solve the problem?
Thank you

#197619 Copied

10 Answers

Rose Tyler

Support staff

August 3, 2018 at 07:30

Hello,

Thanks for contacting us.

Please, make sure you have checked all the server requirements before the installation – http://prntscr.com/ke4alx
As a see, demo content was installed on your site. If you prefer another demo version you can import it via Theme Options > Import/Export.
If you don’t want to import all of our dummy content or just need separate pages from our demo, also if you can’t use one click import according to server settings Import of .XML files is your way. We included all the demo versions and additional pages import to XML files folder of theme package. There you’ll be able to see .xml files, Revolution slider archives. Legenda Theme Options can also be imported by copying the text file and pasting the its content into the Import from file field on the Import/Export tab in Legenda Theme Options https://www.8theme.com/demo/docs/legenda/

Feel free to ask if you have any other questions.

Here you can find our video tutorials https://www.8theme.com/videos/

Regards

#197642 Copied

Andrew A.

Participant

August 12, 2020 at 01:14

Hello, the first time I installed legend with the e-commerce demo everything was fine. Then I had to reinstall wordpress, I reinstalled the Legend theme but the demos don’t install, it gets stuck on the page with the message “Importing demo content … Please wait, it may take up to 2 minutes.”
Even the first time he did this but the demo was then visible and installed, this time no, the demo is not installed, no demo is installed. If I go to “Theme Options” and try to install a demo the message “Ajax error” appears. How can I solve this problem?

Site URL: https://ancientmultistore.com/

#247306 Copied

Olga Barlow

Support staff

August 12, 2020 at 12:18

Hello,

Could you, please, provide us with temporary WP Dashboard and FTP access to your site? We’ll check and help you. Also, tell me what Legenda demo would you like to import?

Regards

#247388 Copied

Andrew A.

Participant

August 12, 2020 at 12:38

Hi, I would like to import the e-commerce demo (demo # 1). How can I send you the data for wp and ftp access in private?

This demo:
https://www.8theme.com/demo/legenda/

#247395 Copied

Olga Barlow

Support staff

August 12, 2020 at 13:37

Hello,

Use Private area http://prntscr.com/tyd5f8 to share access.

Regards

#247417 Copied

Andrew A.

Participant

August 12, 2020 at 15:37

Okay, I shared the login details. The installation of the demo may have happened partially, but the appearance of the site now is not like that of the installed demo. So are the woocommerce plugins all installed?

Please contact administrator
for this information.

#247479 Copied

Andrew A.

Participant

August 13, 2020 at 15:03

Hi, I shared the data for ftp and wp access yesterday. Have you seen the post? is it possible to solve this problem? The demo doesn’t look like this

https://www.8theme.com/demo/legenda/

missing: pages, forms and everything else

Also I don’t know if all the theme plugins are installed correctly, or if something is missing

Please contact administrator
for this information.

#247698 Copied

Olga Barlow

Support staff

August 13, 2020 at 17:25

Hello,

Check now.

Regards

#247728 Copied

Andrew A.

Participant

August 13, 2020 at 18:32

Hello! Now it works, thanks

Regards

#247740 Copied

Rose Tyler

Support staff

August 13, 2020 at 20:35

Hello,

You’re welcome!

Regards

#247753 Copied
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