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Front page layout issue - by frmaninc - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

  • Avatar: frmaninc
    frmaninc
    Participant
    August 14, 2018 at 10:33

    i am having issue with my front page, the banner on my home page is seen differently on different platform. It is suppose to be a full length banner, however, it appears cropped in certain platform.Any idea why is this happening?

    #198041 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 14, 2018 at 10:58

    Hello,

    I suppose your problem is related to errors in scripts http://prntscr.com/kieynu Do you use any script (for example mail chimp script) in the content of that page?

    Regards

    #198044 Copied
    Avatar: frmaninc
    frmaninc
    Participant
    August 15, 2018 at 03:07

    Sorry, I don’t understand what you mean by that because I’m only a user, not a developer. My developer is on holiday now so could you please assist me? Thank you!

    Please, contact administrator
    for this information.
    #198089 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 15, 2018 at 16:38

    Hello,

    Problem is caused by MailChimp for WooCommerce plugin. It makes the problem with theme script and also with the Massive Addons plugin script.

    So, contact plugin author to solve the problem.

    Regards

    #198108 Copied
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